So I’m interested to know what you would do.
Here’s a story from England’s Daily Mail – “Cupcake Calamity” – about cupcake bakery owner Rachel Brown of Need-A-Cake, who offered a Groupon and had to bake an “astonishing” 102,000 cupcakes in response.
Apparently, Brown offered a dozen cupcakes for £6.50, instead of the usual £26, resulting in 8,500 orders…at which point Brown cut off the orders.
What’s your perspective – any sympathies? A baker offering 75% off? Groupon saying their offers are for an unlimited number of orders? The angry customers, complaining that their orders were taking longer than they expected?